Refund policy

Return and Refund Policy

We want you to shop with confidence at [STORE NAME].

Return Eligibility

Products may be returned within [X–10 DAYS] of delivery if they are unused, in their original packaging, and accompanied by proof of purchase.

Non-Returnable Items

The following items cannot be returned unless damaged or defective:

- Personal care products

- Customized or personalized items

- Gift cards

- Perishable goods (if applicable)

Damaged or Defective Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery at layeequrrahman2@gmail.com with your order number and clear photos.

Refund Process

Once your returned item is received and inspected, we will notify you of the refund status. Approved refunds will be processed within [REFUND PROCESSING TIME] using the original payment method.

Exchanges

Exchanges are available for eligible products subject to stock availability.

Return Shipping

Return shipping costs are [Customer Pays / We Pay for Eligible Cases]. Please update this section according to your store policy.

For return or refund assistance, contact us at layeequrrahman2@gmail.com.